New Plymouth District residents are being asked to help shape how the council and the district's incoming water services company handle public consultation.
The New Plymouth District Council and Wai Hononga Water Services have opened public feedback on their draft Significance and Engagement policies.
These legal documents determine exactly when and how the community will be involved in significant decisions affecting the region.
NPDC has updated its existing policy with the aim of creating a simpler and more transparent process for locals.
NPDC Manager Strategic Planning Renee Davies said the proposed changes provide clearer guidance on when the public can expect to have input while supporting more accessible ways to take part.
"We want to make sure people have a genuine opportunity to be involved in decisions that matter to them which is why these policies are so important," Davies said.
She encouraged residents to review the draft and let the council know if they have struck the right balance.
Wai Hononga, a new Council-Controlled Organisation (CCO), is set to take over drinking water and wastewater services for the New Plymouth District starting July 1st 2027.
Wai Hononga Strategic and Te Tiriti Partnership Director Mark Hall said it is crucial to establish clear communication guidelines from the beginning.
"This policy sets out what people can expect from us and how their views will be considered," Hall said. "It will help guide how we engage on future water services strategies and other significant decisions."
Both organisations will host drop-in sessions for those wanting to ask questions before making a formal submission.
The first session is scheduled for Wednesday 16 September from 5.30 pm to 6.30 pm at the NPDC Civic Centre, and a second session will take place on Tuesday 22 September from 10.30 am to 11.30 am in the boardroom at Waitara Library.
Feedback remains open until September 30 via the NPDC website 👇









